Account & data deletion
Delete your Voyva account
You can delete your account and everything in it yourself, from the app or from the web app. It takes effect immediately and cannot be undone.
In the iPhone app
Settings tab → scroll to the bottom → Delete account → confirm twice.
On the web
Sign in at app.voyva.app → Delete account in the top bar → confirm twice.
By email
If you can no longer sign in, email support@voyva.app from the address on the account, with the subject Delete my account. We will verify ownership and delete it within 30 days.
What is deleted
- Your account and sign-in credentials
- Every trip you have synced — days, stops, journal entries, expenses and points
- Every photo you have uploaded
Deletion is immediate and permanent. There is no recovery period and no backup we can restore from.
Deleting some data, without deleting your account
You do not have to delete your whole account to remove something. Each of these takes effect on our servers as well as on your device:
- A trip — Trips tab, open the trip, Delete trip. Its days, journal entries and expenses go with it.
- A photo — open the day, press and hold the photo, Delete. The file is removed from storage, and its link stops working.
- An expense — Expenses tab, open the entry, Delete.
On the web, the same actions are available at app.voyva.app.
What is not affected
- Trips kept only on your device are removed with the app when you uninstall it; they were never on our servers.
- Receipt photos attached to expenses stay on your device — they are never uploaded.
- Anonymous, non-identifying usage counts that are not linked to your account, and records we must keep for legal or accounting reasons, such as purchase receipts held by Apple or Google.
Subscriptions
Deleting your account does not cancel a subscription. Cancel it in your Apple or Google account first, otherwise billing continues.
Questions: support@voyva.app.